Frequently asked questions

We recommend you use a different cover letter for each application. It has been shown that applications which are personalized for each job are more effective in job searching. Many recruiters, especially large organizations, use Applicant Tracking System (ATS) software that automatically screens applications for keywords in CVs and cover letters that match the job description. If there is not a good match, your application will be rejected.

Yes. Our customers come from a wide range of industries, across many roles and experience levels. Our AI models match the skills, experience and qualifications in your CV to each job description, whether you’re new to the workforce or an experienced leader with a long career.

Yes. We send you on draft of each cover letter in plain text format on email so you can easily edit if needed then save as a PDF to send with each job application.

You can…but there’s probably a reason some other tools are free. Our advanced AI models use the latest version of OpenAI so you get better quality results. And once your CV is uploaded you can generate as many cover letters as your plan allows in under 1 minute each.

No. We currently support PDF uploads but not Word documents, though we’re working on it! You can easily save a Word document (.doc / .docx) as a .pdf file and then upload it.

No. We’re confident you will find a job, so we think it’s cheaper and better value for you to buy the amount of cover letters you think you’ll need, when you need them. You can always buy more later if needed.

Yes. We use Stripe, the most popular payment gateway software in the world.

Stripe is fully PCI compliant so your credit card details are secure and are not accessible to us at any time.

Currently we support English but we’re working to add new languages. You can sign up to our newsletter for new features, job searching tips and updates on the product, including new language options.

Click here to sign up for our newsletter.

To get in touch with our support team regarding using the tool, billing questions or just to give us feedback, please visit our support page.